One of the first words a child learns is the word “no.” Ask any two-year-old if they want an ice cream cone, and they’ll say “no” even as they reach for it. They know the word; they know it’s a way to express their burgeoning independence. But sometimes they’re not quite clear on its meaning. […]

This is probably the most difficult question for people to answer when they meet with me. The answer usually quickly degrades into wanting people in their lives to change and do something differently. But those things are not up for grabs here. Directing the lives of others is beyond your authority. This is not about […]